London · Kent · Surrey

Appliance repair expert in London, Kent & Surrey

£78 flat labour, £90 call-out for range cookers & premium appliances. Parts quoted before fitting. One year guarantee.

1 year guarantee Same-day slots✓No extra labour on return visits

The TAR price

£78Flat labour charge
£90Call-out — range cookers,
premium appliances, refrigeration & dishwashers

£78 fixed labour charge on standard appliances. Range cookers and premium appliances, including refrigeration and dishwashers, are a £90 call-out. The cost of the part is additional only if needed.

  • No hourly rates — the fee is agreed before we arrive
  • Parts are additional only if needed, and always quoted before fitting
  • No extra labour charge if a return visit is needed
Get my fixed quote

How it works

No surprises, start to finish.

The price you agree is the price you pay. Parts are quoted separately, only when they're actually needed.

01

Book in two minutes

Choose your appliance and the priority you need. The price is shown as you go — nothing is charged online.

02

We confirm the slot

Our office calls to confirm the visit and arrival window. Same-day and emergency slots are available.

03

Engineer diagnoses on site

If a part is needed we quote it before fitting. You decide — the labour fee never changes.

04

Fixed and guaranteed

Most repairs are completed on the first visit, covered by our one year guarantee on parts and labour.

Our promise

1 year
guarantee.

Every repair we complete is guaranteed for a full year. If the same fault returns, we come back — and you don't pay another labour charge.

  • Parts and labour covered for 12 months
  • No hourly rates, no hidden charges
  • No extra cost for return visits
  • Fixed £78 / £90 call-out agreed upfront

Customer reviews

Fixed first time, priced upfront.

The same feedback comes up again and again: the quote didn't change and the engineer turned up when we said.

“Washing machine was leaking everywhere. Engineer came the same afternoon, found a split hose, quoted the part and fixed it there and then. £78 as quoted.”
Sarah H. · Clapham, SW4
“Our Samsung fridge freezer had stopped cooling on the fridge side. Sorted in one visit and the price didn't move from the quote — refreshing.”
Daniel O. · Croydon, CR0
“Dishwasher wasn't draining. Booked online in the evening, engineer out next morning. Parts quote was clear and the one year guarantee is a real bonus.”
Priya M. · Bromley, BR1

Questions

Straight answers.

How much will my repair cost?+

£78 fixed labour on standard appliances. Range cookers and premium appliances, including refrigeration and dishwashers, are a £90 call-out. Parts are additional only if needed and are always quoted before we fit them.

Do you charge extra for a return visit?+

No. If a return visit is needed there is no extra labour charge — the fixed fee covers the job.

How quickly can an engineer come?+

Standard bookings are usually within a couple of days. Same-day or next-day priority adds £25, and emergency call-outs add £45 for an engineer within four hours where possible.

What does the one year guarantee cover?+

Parts we supply and the labour we carry out are covered for twelve months. If the same fault returns, we come back at no additional labour cost.

Are you able to repair the appliance on the first visit?+

Most jobs are completed on the first visit because our engineers carry common parts. Where a specific part is needed, we quote it and book a return visit.

How do I choose or change my appointment time?+

You pick the arrival window when you book — 8am to 12pm, 12pm to 4pm, 4pm to 7pm, or "anytime" if you would rather we call 30 minutes before arriving. Windows are estimates, because traffic and earlier jobs can move an arrival. To change a booking or ask where it stands, call 020 3691 1116, message us on WhatsApp or email info@theappliancerepairs.co.uk and we will rearrange it with you.

Are parts included in the fixed fee?+

No. The fixed fee is labour: attendance, diagnosis and the work carried out on the visit. Parts are separate. Where a part is needed we give you its price and the expected total first, and nothing is ordered or fitted until you approve it. If we return to fit a part you have approved, there is no extra labour charge.

Book your fixed-fee repair.

Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.

TAR staff

One sign-in for the office and field teams. What you see is set by your account.

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